Team Care Connections – A New Approach to Team Training
Check out the premiere issue of Team Care Connections, a new way to deliver team care training for primary care teams. Team Care Connections is an interactive digital magazine we designed in partnership with primary care teams caring for high risk patients with very complex care needs. They told us they wanted easy to read, interesting information with a lot of choices and a “surprise me” element. So that’s what we designed. The response to our first issue of Team Care Connections on Teamwork and Vulnerable Populations has been great! We’ll be launching the second issue on Conversations About Moral Distress and Moral Injury in a few months.
How did Team Care Connections come about?
Our project team from Arizona State University and A.T. Still University had a vision of doing teamwork training differently. We applied for and received a President’s Award from the Josiah Macy Jr. Foundation to design and evaluate a new prototype for team education. Prior to applying for this award, we had the great fortune to interview dynamic and committed teams at El Rio Health Center, a comprehensive federally qualified health center serving southern Arizona. Take a look at Team Care Connections – its contents and design emerged from very energetic discussions about what the “new look” of teamwork education needed to be.
“Everything we include in Team Care Connections is guided by the needs and preferences of front line providers. The digital magazine format checked off the boxes they told us they wanted.”
What digital magazines offer that’s different
There are several features to look at when you explore Team Care Connections. It includes short articles on key clinical teamwork topics such as, “what does a high performing team look like” and “what strategies help to engage patients and families as members of the team.” The articles connect to a variety of interactive learning materials including videos, expert commentaries, tips and tools. In the spirit of the request from clinical team members to “surprise us” with new ways to think about teamwork, we introduced strategies from outside of health care like “what can ants teach us about teamwork from groundbreaking work in evolutionary biology.”
“Each issue is developed with contributions from community and national partners.”
The power of education-practice collaboration
The process of creating Team Care Connections brought home to us the power of collaboration between practice and education. The features you’ll see in the magazine are a direct result of listening to each other and working together. We are grateful for our project team, our clinical team partners at El Rio and the members of our national Advisory Committee and to the Josiah Macy Jr. Foundation for their funding.
We hope you enjoy our inaugural issue of Team Care Connections. We’d love to hear your comments about it. Please feel free to reach out to us at email@example.com. We also encourage you to connect with us through Facebook and Twitter.
About the Author
Gerri Lamb, PhD, RN, FAAN is Professor at Edson College of Nursing and Health Innovation and Director of ASU’s Center for Advancing Interprofessional Practice, Education and Research and Professor at the Edson College of Nursing and Health Innovation. She was the Principal Investigator on the Josiah Macy Jr. Foundation President’s Award and Editorial Director for the inaugural issue of Team Care Connections.
Lise McCoy, EdD, MTESL, is Assistant Professor and Director of Faculty Development at A.T. Still University’s School of Osteopathic Medicine in Arizona (ATSU-SOMA). She was the co-Principal Investigator on the Josiah Macy Jr. Foundation President’s Award and Senior Director for the inaugural issue of Team Care Connections.